1. Information We Collect

We may collect personal, business, and technical information when you use our website, request quotations, contact us, place orders, or interact with our services.

• Full name and company name
• Email address and phone number
• Shipping and billing information
• Order and transaction details
• Business inquiries and communication records
• IP address, browser type, and device information
• Website usage and analytics data

2. How We Use Your Information

Agrocole uses collected information to operate efficiently, respond to inquiries, improve customer experience, and fulfill business obligations.

• Process orders and quotations
• Respond to customer inquiries and support requests
• Coordinate logistics and product delivery
• Improve website performance and user experience
• Send important business updates and service information
• Maintain internal records and compliance obligations
• Prevent fraud, abuse, or unauthorized activity

3. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and understand how visitors interact with our website.

Cookies help us provide a smoother browsing experience and improve website performance. You may disable cookies through your browser settings, although some website features may not function properly afterward.

4. Information Sharing

Agrocole does not sell personal information to third parties. We may share information only when necessary to operate our business and fulfill services.

• Shipping and logistics providers
• Payment processing providers
• Technology and website service providers
• Legal, regulatory, or compliance authorities when required by law
• Business partners directly involved in fulfilling supply agreements

All third-party service providers are expected to handle information responsibly and securely.

5. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, disclosure, or alteration.

While we strive to protect all information transmitted through our website and services, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. International Business Operations

As an international supplier working with global partners and agricultural producers, information may be processed or transferred across different countries and jurisdictions as part of normal business operations.

Agrocole takes appropriate steps to ensure that information remains protected during international business activities and transactions.

7. Third-Party Links

Our website may contain links to third-party websites or services. Agrocole is not responsible for the privacy practices, policies, or content of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

8. Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information.

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent for specific communications
• Request limitations on certain data processing activities

Requests may be submitted through our official contact channels.

9. Retention of Information

Agrocole retains information only for as long as necessary to fulfill business operations, legal obligations, dispute resolution, and record-keeping requirements.

10. Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised effective date.